Privacy Policy

This privacy policy sets out how Wallis Plumbing & Heating Ltd (hereforth referred to as “The Company”) uses and protects any information that you give The Company when you use this website.

The Company is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified, it will only be used in accordance with this privacy statement.

We don’t sell your data Cookies explained
The Company may update this policy from time to time. This policy is effective from October 2010.

What we collect

We may collect the following information (only if you sign up as a registered user or when filling out a form on our site):

  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

Your privacy is very important to us. The Company will NEVER give out or sell the information we have to a 3rd party.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Improving our products and services
  • Periodically sending promotional emails about new products, special offers or other information you may find interesting (you may unsubscribe at any time)
  • Contacting you for market research purposes by email, phone or mail, and using information to customise the website according to your interests

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website. We only use this information for statistical analysis purposes and then the data is removed from the system.

Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. This may prevent you from taking full advantage of the website.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible at our advertised address. We will promptly correct any information found to be incorrect.